I have a vertical line down the screen of my iPhone X. I have no idea why this happened. Can this be fixed? What does this cost? Why would this happen? Is this an apple defect? I’ve been using apple products for years and never had this before- I have phones, iPads, MacBook, and an iMac. This is my first disappointment with apple.
Apple iPhone X Green
Apple iPhone X Green
Is iPhone X better?
The iPhone X is also worth buying in 2023 and perfect for playing the best classic iPhone games! If you want a better OLED display and camera (especially for portraits), go for the iPhone X. If you want more battery life and better performance, go for the iPhone XR.
Green line on iPhone X
Check if it is a temporary glitch, by using these gestures:
Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the “slider” to turn the device off included).
If the issue persists, it could be a hardware (screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.
I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:–> Apple – Location Selector. After checking it out, they’ll give you all the available options.
(*) You can do it:
- Online:–> Genius Bar Reservation and Apple Support Options – Apple;
- Contacting a local Apple Store or AASP among the list provided above;
- Using the “Apple Store” app, available and downloadable from AppStore.
We replace cracked screens for a fee. Accidental damage isn’t covered by the Apple warranty.
How can I get iPhone screen repair?
Schedule a visit
Make an appointment at an Apple Authorized Service Provider or Apple Store
Send in for repair
Arrange to mail your product directly to Apple
Schedule onsite service
An Apple Authorized Service Provider will come to your home or office
Talk to an Apple Support Advisor
How much will it cost?
Use our “Get an Estimate” tool to review potential costs if you get service directly from Apple. The prices shown here are only for screen repair. If your iPhone needs other service, you’ll pay additional costs.
If you go to another service provider, they can set their own fees, so ask them for an estimate. For service covered by AppleCare+, your fee per incident will be the same regardless of which service provider you choose.